© deteringdesign GmbH
Program
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Thursday, 26 August |
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08:30 a.m. |
Start of registration via Zoom |
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09:00 a.m.- 09:30 a.m. |
Welcome notes: Nicola Bilstein, Christian Stummer, and Hermann Jahnke |
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Session 1 |
Session Chair: Nicola Bilstein (Bielefeld University) |
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09:30 a.m.- 10:10 a.m. |
Smartness configurations and value propositions towards customers Bieke Henkens (Ghent University) |
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10:10 a.m.- 10:50 a.m. |
Nudging toward worse decisions: The effect of online services as privacy traps in the IoT Ekaterina Korneeva (RWTH Aachen University) |
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10:50 a.m.- 11:20 a.m. |
Short break (online via Zoom) |
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Session 2 |
Session Chair: Markus Günther (Bielefeld University) |
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11:20 a.m.- 12:00 p.m. |
Urban residents‘ mobility behavior patterns Kristina Heinonen (Hanken School of Economics) |
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12:00 p.m.- 12:40 p.m. |
The warm glow of vertical farms – On moral satisfaction and the adoption of sustainable smart home technology Lars Andraschko (University of Augsburg) |
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12:40 p.m.- 01:40 p.m. |
Lunch break (individually offline) |
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01:40 p.m.- 02:00 p.m. |
Sports and relaxation exercises (voluntary; a little space is recommended) |
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02:00 p.m.- 02:20 p.m. |
Joint coffee break (online via Zoom) |
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02:20 p.m.- 03:50 p.m. |
Short presentation session (for more details see below) |
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03:50 p.m.- 04:20 p.m. |
Short break (online via Zoom) |
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Session 3 |
Session Chair: Dennis Kundisch (Paderborn University) |
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04:20 p.m.- 05:00 p.m. |
Design principles for smart service innovation processes Jens Poeppelbuss (Ruhr-University Bochum) |
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05:00 p.m.- 05:40 p.m. |
The role and effectiveness of co-creation practices in developing smart services: An explorative study in the B2B manufacturing sector Jonathan Roesler (University of St. Gallen, HSG) |
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07:30 p.m.- 11:00 p.m. |
Gin / Chocolate tasting via Zoom |
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Friday, 27 August |
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08:50 a.m.- 09:00 a.m. |
Get started |
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Session 1 |
Session Chair: Kira Heimann (Bielefeld University) |
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09:00 a.m.- 09:40 a.m. |
Do smart product service systems crowd out interactions in online communities? – Empirical evidence from a cooking community Janina Seutter (Paderborn University) |
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09:40 a.m.- 10:20 a.m. |
Service provision on digital collaborative platforms: A psychological contract perspective on service provider relationship Maren Purrmann (Paderborn University) |
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10:20 a.m.- 10:50 a.m. |
Short break (online via Zoom) |
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Session 2 |
Session Chair: Christian Stummer (Bielefeld University) |
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10:50 a.m.- 11:30 a.m. |
Invited talk: Adding new business models to appliances as an after-launch innovation – How Miele did it Ingo Kaiser (Weidmüller Interface) |
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11:30 a.m.- 12:10 p.m. |
Barriers to the adoption of augmented reality technology at the workplace Katrin E. Schein (Universität der Bundeswehr München) |
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12:10 p.m.- 01:10 p.m. |
Lunch break (individually offline) |
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01:10 p.m.- 01:30 p.m. |
Sports and relaxation exercises (voluntary; a little space is recommended) |
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01:30 p.m.- 01:50 p.m. |
Joint coffee break (online via Zoom) |
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Session 3 |
Session Chair: Melina Schleef (Bielefeld University) |
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01:50 p.m.- 02:30 p.m. |
An empirical investigation of the influence of location-based advertising via mobile apps on the visit probability of local high street businesses Stephanie Schwipper (University of Duisburg-Essen) |
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02:30 p.m.- 03:10 p.m. |
Users’ segment-specific preferences for digital voice assistants: Influences on digital business models Carsten Schultz (FernUniversität Hagen) |
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03:10 p.m.- 03:45 p.m. |
Closing (including award presentation) |
Short presentation session
The short presentation session will consist of short talks in 30-minute time slots. Each talk will be held three times in a row. By doing so, you have the choice to attend three out of the following six presentations.
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Short presentation session |
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No. 1 |
Innovation revolution by robots in the last-mile delivery Adriana Saraceni (University of Maastricht) |
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No. 2 |
The road to smart product service systems – Towards a lightweight tool for efficient identification of required resources and capabilities for SMEs Alexander Kreyenborg (TU Dortmund) |
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No. 3 |
Challenges in managing data-driven service innovation processes Berndt Jesenko (University of Graz) |
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No. 4 |
Self-driving vehicles – Auto…what? A service agency map of automation approaches Janine van Stiphout (embotech) |
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No. 5 |
To tell or not to tell about the origin of a smart product: Should firms disclose their cooperation with a startup? Melina Schleef (Bielefeld University) |