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  • CHIMSPAS 2023

    Program  

    Bielefeld
    © deteringdesign GmbH

Program

(CEST applies for all provided conference times)

Thursday, 24 August

08:30

Start of registration (CITEC building)

09:00-09:30

Welcome notes

Session 1

Session chair: Nancy Wünderlich (TU Berlin)

09:30-10:10

Smart Wearables as Friends or Foes? Engaging Employees along Smart Journeys

Bieke Henkens (Ghent University)
Katrien Verleye (Ghent University)
Bart Larivière (KU Leuven)
Martin Mende (Florida State University)

10:10-10:50

Investigating Smart Services from a Customer Experience Perspective – A Systematic Literature Review

Philipp Hansmeier (Paderborn University)

10:50-11:10

Coffee break

Session 2

Session chair: Anja Iseke (OWL University of Applied Sciences and Arts)

11:10-11:50

How consumers think about Smart Voice Interaction Technologies – A Qualitative approach using the Zaltman Metaphoric Elicitation Technique (ZMET)

Timo Koch (University of Bayreuth)
Jonas Föhr (University of Bayreuth)
Adrian Wolff (University of Bayreuth)
Claas Christian Germelmann (University of Bayreuth)

11:50-12:30

A Tool or a Toy? Exploring Augmented Reality How to Influence Consumption Experiences

I-Ling Ling (National Chiayi University)
Yingzi Xu (Auckland University of Technology)
Li-Hsin Wu (University of Toronto)

12:30-14:00

Lunch break and CITEC tour

Session 3

Session chair: Julia Rötzmeier-Keuper (Bielefeld University)

14:00-14:40

How location-based services in brick-and-mortar retailing enable smart in-store analytics

Lukas Breustedt (OWL University of Applied Sciences and Arts)
Tobias Schäfers (Hochschule Bielefeld)

14:40-15:20

Only the Brave! Strategic Service Portfolio Management in the Mechanical Engineering Industry

Mark Hoebertz (Ruhr-University Bochum)
Jens Poeppelbuss (Ruhr-University Bochum)

15:20-15:50 Coffee break

Session 4

Session chair: Bieke Henkens (Ghent University)

15:50-16:30

Business Models for Cultural Event Platforms - A Taxonomy Approach

Maike Althaus (Paderborn University)
Michelle Müller (Paderborn University)
Christian Vorbohle (Paderborn University)
Prof. Dennis Kundisch (Paderborn University)

16:30-17:10

Becoming smart: The effect of disclosing the cooperation with a start-up for the development of smart products on consumers’ behavioral intentions

Melina Schleef (Bielefeld University)
Christian Stummer (Bielefeld University)
Nicola Bilstein (University of Bayreuth)

19:00-23:00

Conference dinner at Glück&Seligkeit

Friday, 25 August

08:50-09:00

Get started

Session 5

Session chair: Melina Schleef (Bielefeld University)

09:00-09:40

The Meaning of Perceived Embeddedness of Smart Products and Services in Consumers Lives – A Qualitative Perspective

Nancy Wünderlich (TU Berlin)
Nicola Bilstein (University of Bayreuth)

09:40-10:20

Advancements and Challenges in AI applications for B2C Retail Promotion: A Science and Technology Studies Framework on computer vision technologies and Generative Adversarial Networks

Stephanie Jordan (Neu-Ulm University of Applied Sciences)
Alexander H. Kracklauer (Neu-Ulm University of Applied Sciences)
Claas Christian Germelmann (University of Bayreuth)

10:20-10:50

Coffee break

Session 6

Session Chair: Carsten Schultz (FernUniversität in Hagen)

10:50-11:30

Future Perspectives in Online Grocery Shopping – An Online Marketplace for Manufacturers, Retailers and Consumers

Philipp Brüggemann (FernUniversität in Hagen)

11:30-12:10

Impact of the Digitized Sales Work Environment on Customer Orientation

Julia Rötzmeier-Keuper (Bielefeld University)
Nancy Wünderlich (Technische Universität Berlin)

12:10-12:50

Implementation of algorithmic direction and work autonomy: A configurational analysis of large German workplaces

Elisa Gensler (Bielefeld University)
Anja Iseke (OWL University of Applied Sciences and Arts)
Anja-Kristin Abendroth-Sohl (Bielefeld University)

12:50-13:15

Closing (including award presentation)

13:15-14:15

Farewell lunch
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