Prof. Dr. Reinhold Decker
ATTENTION!
Please note that no lecture "Special forms of marketing" will be offered in the WiSe 2025/26. The lecture "Special forms of marketing: Customer Experience Marketing“ will be offered again in SoSe 2026.
If you are planning to take the exam 31-MM11 in WiSe 2025/26, we strongly advise you to attend the lecture "Special Forms of Marketing: Introduction to Service Marketing" in the upcoming SoSe 2025!
We are excited to announce the second and final guest talk for this semester, presented by Sebastian McClintock, as part of the lecture series “Sonderformen des Marketings: Customer Experience Management”.
Sebastian McClintock, the Head of Customer Experience at Ratepay GmbH, will share his extensive expertise in market research, customer experience, and NPS-related topics. With over 14 years of experience, his career includes roles at companies such as Delivery Hero, Allianz SE, and Ernst & Young.
He will be presenting a talk titled:
"The Holistic Experience: Practical Examples from E-Commerce and Fintech"
When: Tuesday, 14 January 2025, from 12:15 to 13:00
Where: H10 (Sebastian McClintock will be presenting via Zoom)
Bielefeld University students, including those not enrolled in the lecture, are warmly invited to attend.
Following the talk, participants will have the opportunity to ask questions and engage in a discussion.
Current topics for Master's thesis can be found on the website of the Marketing Chair (or click here).
Prof. Decker's consultation hours take place at individual appointments (generally only by prior arrangement with the secretary's office).
You can find the exam dates for the current semester in the current semester overview.
All information regarding exam reviews of the chair can be found on the page exam review.
Legally binding information on credit transfer options can be found in the respective module handbooks:
If you have general questions about the Bachelor's or Master's program relating to courses offered by the chair, please send them with exact details of your degree program to:
For questions about specific courses, please contact the respective lecturer directly.
To have study abroad achievements recognized, please submit the following documents to the secretary's office:
An appointment for office hours is not necessary. The same procedure applies to planning a semester abroad.