Best Paper Award
Service provision on digital collaborative platforms: A psychological contract perspective on service provider relationship
Awarded to
Maren Purrmann (Paderborn University), Nancy V. Wünderlich (TU Berlin) and Anja Iseke (TH OWL University of Applied Sciences and Art)
Best Paper Award
Alexa, who are you? – Consumer trust in and mental representations of smart home technologies
Awarded to
Jonas Föhr and Claas Christian Germelmann (both University of Bayreuth)