You can contact the ZSB for general information via email at firstname.lastname@example.org and by phone*, daily from 9.00 to 11.00 by using +49 (0) 521 106-3019. When choosing this you can expect to receive information
Contact hours for our drop-in advisory service are divided into face-to-face and telephone counselling as follows:
Mondays and wednesdays from 10.00 - 11.30 as well as wednesdays from 17.30 - 18.30 and thursdays from 14.00 - 15.30 in the X-building's waiting area E1-224.
Tuesdays and thursdays from 14.00 - 15.30 on the phone numbers: +49 (0) 521 106-3017 and -67820
Our drop-in advisory service is especially useful for extended conversations, advice or counselling on topics like
These are just some examples of possible enquiries you could contact us with. If you're uncertain as of which number to use, just call whichever number is available (next)! You're never wrong contacting the ZSB.
*Until further notice, we are currently not accepting calls that are suppressed or displayed as "unknown number". If you do not want your number to be displayed, please contact us by email (first).
A quick note when calling us: While we are currently mainly working from Home Office it appears that you hear a dial tone even while we're occupied by another phone call (instead of hearing a busy tone). In this case, please try one of the other numbers or try again a little later.