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Bielefeld IT Service Center

Logo vom BITS mit dem Schriftzug: BITS
Various cables in a computing center
© Bielefeld University | BITS

Information for new employees on IT Services

  • IT Support

    Employees with a PC workstation from BITS, get support for all IT questions at the Service Desk (phone 6000, e-mail servicedesk@uni-bielefeld.de).

    All other employees have their own IT supervisor in the Faculty or department.

  • Manage access data (PRISMA)

    New employees receive an e-mail with their personal university ID before they start employment and must then request a password. All this can be found on the IT onboarding website.

    The PRISMA portal can then be used to view login names or e-mail addresses and change passwords.

     

  • E-mail

    Each person receives a personal e-mail address including a calendar. The access options and functions are diverse.

  • Storage Locations

    The following options are available for saving data:

  • Telephony

    A (VoIP) telephone is available at the workstation. The most important links:

  • Wi-Fi

    The "eduroam" Wi-Fi is available on campus. Approval is usually preconfigured on service laptops.

  • VPN

    Internal university IT services can be accessed via VPN approval. The software AnyConnect from Cisco is required for this.

  • SAP

    At Bielefeld University, SAP is used for areas such as time recording, procurement or reporting.

  • Directory of staff, people and departments

    The PEVZ (directory of staff and departments) can be used to search and find people from the university.

     

  • Video conferencing

    Video conferences can be held via DFNConf.

    In addition, the Zoom campus license is available for employees, teaching staff, instructors, lectures and students of Bielefeld University.

  • Information security and data protection

    Certain regulations apply with regard to information security. The relevant website contains general information and special information for employees.

    Website Information Security

    Data protection at the university is also taken care of. For this purpose there is the

    portal of the data protection officers.

    Furthermore, BITS offers the antivirus software Sophos for free use.

  • Work from external

    An overview of the most important IT applications needed for working on the road or in a home office.

  • Even more IT services

    All IT services of BITS are listed and described in a structured manner in a complete service catalog.

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