Employees with a PC workstation from BITS, get support for all IT questions at the Service Desk (phone 6000, e-mail servicedesk@uni-bielefeld.de).
All other employees have their own IT supervisor in the Faculty or department.
New employees receive an e-mail with their personal university ID before they start employment and must then request a password. All this can be found on the IT onboarding website.
The PRISMA portal can then be used to view login names or e-mail addresses and change passwords.
Each person receives a personal e-mail address including a calendar. The access options and functions are diverse.
The following options are available for saving data:
A (VoIP) telephone is available at the workstation. The most important links:
The "eduroam" Wi-Fi is available on campus. Approval is usually preconfigured on service laptops.
Internal university IT services can be accessed via VPN approval. The software AnyConnect from Cisco is required for this.
At Bielefeld University, SAP is used for areas such as time recording, procurement or reporting.
The PEVZ (directory of staff and departments) can be used to search and find people from the university.
Video conferences can be held via DFNConf.
In addition, the Zoom campus license is available for employees, teaching staff, instructors, lectures and students of Bielefeld University.
Certain regulations apply with regard to information security. The relevant website contains general information and special information for employees.
Data protection at the university is also taken care of. For this purpose there is the
portal of the data protection officers.
Furthermore, BITS offers the antivirus software Sophos for free use.
An overview of the most important IT applications needed for working on the road or in a home office.
All IT services of BITS are listed and described in a structured manner in a complete service catalog.