In addition to the classic, physical telephones on the desk, it is also possible to make calls directly via the computer using Cisco Jabber and thereby use the university's central telephony service.
BITS is currently expanding this alternative use and is gradually making it available to various areas of the university. Currently, the usage is only available for Windows/Mac IT workstations provided by BITS.
Further information and instructions:
Softphone website
Functions at a glance
Functions at a glance
Typ | Preis | Bestellformular | |
![]() |
Cisco Jabber (Softphone) | 62,00 | Bestellung Softphone Derzeit nur für vom BITS bereitgestellte Windows/Mac IT-Arbeitsplätze |
![]() |
Cisco 8841 (Standardtelefon) | 286,00 | Bestellung 8841 |
![]() |
Cisco 8845 (Videotelefon) | 312,00 | Bestellung 8845 |
![]() |
Cisco 8865 (Telefon Extended) Telefon inkl. 1x Beistellmodul und Videofunktion |
687,00 | Bestellung 8865 |
![]() |
Cisco 8832 (Konferenztelefon) | 865,00 | Bestellung 8832 |
![]() |
Beistellmodul Erweiterung für 8865 |
245,00 | Bestellung Beistellmodul |
![]() |
2x Mikrofonerweiterung (Kabel) für Konferenztelefon | 205,00 | Bestellung Mikrofonerweiterung (Kabel) |
![]() |
2x Mikrofonerweiterung (Funk) für Konferenztelefon | 252,00 | Bestellung Mikrofonerweiterung (Funk) |
![]() |
Wandhalterung Standardtelefon | 37,00 | Bestellung Wandhalterung Standard |
![]() |
Wandhalterung Videotelefon | 46,00 | Bestellung Wandhalterung Video |
Fax/Sprachbox/CCM-User (UMS) | kostenfrei | Bestellung UMS |
The Cisco VoIP phones offer a wide range of functionalities such as speed dial keys, personal phone book or call forwarding. Thanks to special software called CCMUser, these functions can be accessed quickly and conveniently. To use CCMUser, a so-called UMS account is required. After notification of the approval of the UMS account by e-mail, it can take several hours until a second e-mail is sent with the message: "Approval for CCMUSER approved". Only at this point it is possible to use the CCMUser approval.
Direct access to:
CCMUser: https: //cm.voip.uni-bielefeld.de/ccmuser
-> Telephony-Instruction-CCMUser.pdf (in german)
If you find it too tedious to enter the phone number via the telephone keypad, you can also enter and dial it on the PC. This is possible thanks to another function of the CCMUser, the Webdialer.
WebDialer: https://cm.voip.uni-bielefeld.de/webdialer/Webdialer
Unified Messaging Services (UMS) or Unified Messaging (UM) refers to the integration of different message types such as e-mail, voice mail (answering machine) and fax on a common platform. All information received is stored in an (e-mail) mailbox and can be managed quickly and conveniently from there - even while on the road.
Telephony-UMS-Application-for-UMS-account (in german)
Telephony-UMS-First-Steps (in german)
Telephony-UMS-FAQ (in german)
Service Desk
Mo.–Fr. 08:00–16:00 h
Tel.: 0521 106-6000
E-mail: servicedesk@uni-bielefeld.de
General
VoIP FAQ (in german)
Call forwarding
Set up call forwarding on phone
Set up call forwarding in PEVZ (in german)
Phones
Connection VoIP Phones 8841, 8845, 8865 (Standard & Video Phones) (in german)
Quick Start Guide Phones-88xx-Series (Standard & Video Phones) (in german)
Quick start guide conference phone-8832 (in german)
Connection VoIP Phone 6945 (in german)
Quick start guide IP Phone 6945 (in german)
Connection VoIP Phone 8945 (in german)
Quick start guide IP Phone 8945 (in german)
Connection ATA 187 (in german)
Connection ATA 191 (in german)
Manual ATA 187 / 191 (in german)
Other
Executive/Secretary's office system (in german)
Instruction CCMUSER (user portal) (in german)
Using the PEVZ telephone book on the telephone (in german)
Conversion instructions Handset holder for wall mounting for 6945/8945 (in german)
Change display name (in german)
Change call authorization (in german)
Change call forwarding (in german)