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From 2022, there will be a new portfolio with different prices and new phone models. Instructions are still available for the older devices (6945, 8945, ATA).

Telephony

BITS operates the university's central telephone system. With so-called Voice over IP (VoIP), telephone calls run via the university's intranet.

Access:


Scope of services

Telephones

Softphone Jabber

Icon of Cisco Jabber:A speech bubble

In addition to the classic, physical telephones on the desk, it is also possible to make calls directly via the computer using Cisco Jabber and thereby use the university's central telephony service.

BITS is currently expanding this alternative use and is gradually making it available to various areas of the university. Currently, the usage is only available for Windows/Mac IT workstations provided by BITS.

Further information and instructions:
Softphone website
 

Cisco IP Phone CP-8841 (Standard Phone)

Phone Cisco CP-8841

Functions at a glance

  • Color: Black
  • Color display
  • Connection of the workstation PC via integrated Gigabit switch
  • Power supply of the telephone via the data connection line (Power over Ethernet)

Cisco IP Phone CP-8845 (Video Phone)

Phone Cisco CP-8841

Functions at a glance

  • Color: Black
  • Color display
  • Camera for video telephony via telephone
  • Connection of the workstation PC via integrated Gigabit switch
  • Power supply of the telephone via the data connection line (Power over Ethernet)

Order

Order forms for telephones and accessories

Typ Preis Bestellformular
Cisco Jabber (Softphone) 62,00 Bestellung Softphone
Derzeit nur für vom BITS bereitgestellte Windows/Mac IT-Arbeitsplätze
Cisco 8841 (Standardtelefon) 286,00 Bestellung 8841
Cisco 8845 (Videotelefon) 312,00 Bestellung 8845
Cisco 8865 (Telefon Extended)
Telefon inkl. 1x Beistellmodul und Videofunktion
687,00 Bestellung 8865
Cisco 8832 (Konferenztelefon) 865,00 Bestellung 8832
Beistellmodul
Erweiterung für 8865
245,00 Bestellung Beistellmodul
2x Mikrofonerweiterung (Kabel) für Konferenztelefon 205,00 Bestellung
Mikrofonerweiterung (Kabel)
2x Mikrofonerweiterung (Funk) für Konferenztelefon 252,00 Bestellung
Mikrofonerweiterung (Funk)
Wandhalterung Standardtelefon 37,00 Bestellung
Wandhalterung Standard
Wandhalterung Videotelefon 46,00 Bestellung
Wandhalterung Video
Fax/Sprachbox/CCM-User (UMS) kostenfrei Bestellung UMS

 


CCMUser (Cisco Unified Communications - User Portal)

The Cisco VoIP phones offer a wide range of functionalities such as speed dial keys, personal phone book or call forwarding. Thanks to special software called CCMUser, these functions can be accessed quickly and conveniently. To use CCMUser, a so-called UMS account is required. After notification of the approval of the UMS account by e-mail, it can take several hours until a second e-mail is sent with the message: "Approval for CCMUSER approved". Only at this point it is possible to use the CCMUser approval.

Direct access to:
CCMUser: https: //cm.voip.uni-bielefeld.de/ccmuser

-> Telephony-Instruction-CCMUser.pdf (in german)


If you find it too tedious to enter the phone number via the telephone keypad, you can also enter and dial it on the PC. This is possible thanks to another function of the CCMUser, the Webdialer.

WebDialer: https://cm.voip.uni-bielefeld.de/webdialer/Webdialer


UMS (Unified Messaging Services)

Unified Messaging Services (UMS) or Unified Messaging (UM) refers to the integration of different message types such as e-mail, voice mail (answering machine) and fax on a common platform. All information received is stored in an (e-mail) mailbox and can be managed quickly and conveniently from there - even while on the road.

Telephony-UMS-Application-for-UMS-account (in german)
Telephony-UMS-First-Steps (in german)
Telephony-UMS-FAQ (in german)


Requirements

Target group

  • Employees

Request

See

Deployment times

Usually within one business day from request.

Costs

See order.


Support

Service Desk
Mo.–Fr. 08:00–16:00 h
Tel.: 0521 106-6000
E-mail: servicedesk@uni-bielefeld.de


Manuals

Applications

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