Bielefeld IT Service Center

Softphone Jabber

In addition to the classic, physical phones on the desk, it is also possible to make calls directly via the computer using Cisco Jabber and the university's central telephony service.

BITS is currently expanding this alternative use and is gradually making it available to various areas of the university. It is currently available for Windows/Mac IT workstations provided by BITS and for employees in participating Faculties. Please contact the IT Department Assistants to find out whether your Faculty offers the softphone.

Further information and instructions:
Softphone website
 

Cisco IP Phone CP-8841 (Standard Phone)

Functions at a glance

• Color: Black
• Color display
• Connection of the workstation PC via integrated Gigabit switch
• Power supply of the telephone via the data connection line (Power over Ethernet)

Cisco IP Phone CP-8845 (Video Phone)

Functions at a glance

• Color: Black
• Color display
• Camera for video telephony via telephone
• Connection of the workstation PC via integrated Gigabit switch
• Power supply of the telephone via the data connection line (Power over Ethernet)

Order forms for telephones and accessories

The Cisco VoIP phones offer a wide range of functionalities such as speed dial keys, personal phone book or call forwarding. Thanks to special software called CCMUser, these functions can be accessed quickly and conveniently. To use CCMUser, a so-called UMS account is required. After notification of the approval of the UMS account by e-mail, it can take several hours until a second e-mail is sent with the message: "Approval for CCMUSER approved". Only at this point it is possible to use the CCMUser approval.

Direct access to:
CCMUser: https: //cm.voip.uni-bielefeld.de/ccmuser

-> Telephony-Instruction-CCMUser.pdf (in german)

If you find it too tedious to enter the phone number via the telephone keypad, you can also enter and dial it on the PC. This is possible thanks to another function of the CCMUser, the Webdialer.

WebDialer: https://cm.voip.uni-bielefeld.de/webdialer/Webdialer

Unified Messaging Services (UMS) or Unified Messaging (UM) refers to the integration of different message types such as e-mail, voice mail (answering machine) and fax on a common platform. All information received is stored in an (e-mail) mailbox and can be managed quickly and conveniently from there - even while on the road.

Telephony-UMS-Application-for-UMS-account (in german)
Telephony-UMS-First-Steps (in german)
Telephony-UMS-FAQ (in german)

Target group

• Employees

Request

See

• Order
• Applications
   

Deployment times

Usually within one business day from request.

Costs

See order.