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Bielefelder IT-Servicezentrum

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© Universität Bielefeld | BITS

Personal account

In order to use the full range of services offered by the Bielefeld IT Service Centre (BITS), an account is required. The activation is different for students and employees (see below).

Depending on the service, different access data (login names and passwords) are required.

Scope of services

An account can have several accounts for the various IT services. The PRISMA central identity management system( is used to create and manage accounts.

Provision for:


Enrolment automatically activates approval for the IT services. The BITS login name is used to access the BITS services. The personal user name and the university email address are stored in the PRISMA portal under "My data".

Where can I find my access data for PRISMA?

If you are registering for the first time, you will need a password in addition to your matriculation number. This can be retrieved from the PRISMA portal via the"Reset password" link. The new password will then be sent to the email address that was used for the application.

The combination of matriculation number and password must be used to register on the PRISMA portal in order to change the temporary password sent to you into a personal password.

An account with the standard accesses for Active Directory (PC login, email), network access (WLAN, VPN) and web authentication is created automatically. Some Faculties also require special authorisations.

Approximately 2 weeks before the start of the contract, new employees will receive an email to the email address provided during the recruitment process. This contains the personal Uni-ID (personal identifier for registration on PRISMA, Bielefeld University's identity management system).

-> All information on the IT onboarding procedure can be found on the separate website.

If you have any questions about setting up or using the account, the respective IT supervisors of the departments and institutions will be happy to help.
-> List of IT supervisors

External users/guests should contact the host faculty/department for an account. The persons to contact there must contact their own IT supervision for the account creation (see Support).

Account validity

Upon leaving the university, the account expires after 6 months for students and employees. This also includes access to the e-mail address, including forwarding from this address.



Target group

  • Students
  • Employees
  • External


  • BITS login name / UniID / matriculation number corresponding password (see also overview).


The activation for the different target groups happens differently, see scope of services.


For students
BITS-Beratung (Support Office)
Room: University Main Building V0-215
Mo.–Fr. 09:30–16:00 h
Tel.: 0521 10612777

For employees with a PC workstation provided by BITS
Service Desk
Mo.–Fr. 08:00–16:00 h
Tel.: 0521 106-6000

For other employees
Decentralised IT support of the faculty or institution.


Change password

Passwords are managed via the PRISMA portal.

-> Instructions for changing the password


Password forgotten

Via the link"Forgotten your password?" link on the PRISMA portal, a new initial password for PRISMA can be sent by e-mail.


Change call name

In the PRISMA portal, it is possible to set a call name as the first name. This can be done, for example, if a double name is entered in the master data, but only one of them is to be displayed in university-wide portals/systems.

-> Set call name instructions


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